The supermarket chain executes employment change of heart over rejected autistic employee

Tom Boyd stacked shelves at his local Waitrose for four years on a voluntary basis before being initially turned down for paid work
Tom Boyd volunteered at his local Waitrose for four years on a voluntary basis before being originally rejected for compensated employment

Waitrose has changed its determination not to offer paid work to an autistic man after previously stating he had to cease stacking shelves at the store where he had volunteered for an extended period.

Earlier this year, the young man's parent requested whether her 28-year-old son Tom Boyd could be offered a job at the supermarket in Greater Manchester, but her request was eventually rejected by the supermarket's headquarters.

Recently, alternative retailer Asda announced it was interested in providing Tom paid shifts at its Manchester location.

Addressing the supermarket's reversal, Tom's mother commented: "We are going to consider the offer and determine whether it is in Tom's best interests to go back... and are having ongoing talks with Waitrose."

'Looking into the matter'

A official for the supermarket chain stated: "We'd like to welcome Tom back, in paid employment, and are requesting assistance from his loved ones and the charity to make this happen."

"We anticipate to welcome him again with us in the near future."

"We place great importance about supporting people into the employment who might typically not be given a chance."

"Consequently, we warmly welcomed Tom and his support worker into our local store to learn the ropes and enhance his self-assurance."

"We have procedures in place to facilitate volunteering, and are examining the circumstances in Tom's situation."

Frances Boyd wants to discern what is the best offer for her son
Tom's mother aims to evaluate what is the most suitable arrangement for her son

Tom's mother stated she had been "deeply moved" by how individuals had reacted to her talking about her family's story.

Tom, who has limited communication skills, was recognized for his work ethic by store leadership.

"He contributed more than six hundred hours of his effort exclusively because he sought inclusion, be helpful, and make a difference," stated his parent.

Tom's mother commended and appreciated employees at the Manchester branch for assisting him, stating: "They made him part of the team and were wonderfully accommodating."

"I believe he was just not sufficiently noticed - operations were proceeding normally until it went to head office."

Tom and his mum have been supported by regional leader the public figure.

He wrote on social media that Tom had received "deeply concerning" handling and committed to "assist him to find another placement that works".

Burnham stated the Greater Manchester Combined Authority "strongly urges all employers - like Waitrose - to sign up to our newly established Bee Neuroinclusive Code of Practice".

Conversing with the parent, who broke the news of the employment opportunity on media outlets, the Labour mayor commented: "Well done for highlighting the issue because we must have a major education initiative here."

She agreed to his proposal to act as a spokesperson for the initiative.

Toni Sullivan
Toni Sullivan

A tech enthusiast and digital strategist with over a decade of experience in driving innovation and growth for businesses.